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Terms & Conditions

  1. All data provided must be correct, Name - City - Contact number to serve you ASAP
  2. The amount must be transfer within 24 hours at maximum after sending the request or the order or will be canceled automatically
  3. We will be aware of all data sent by the clients and we can modify if necessary
  4. goods not available and purchased, we will recover the amount after contacting with the client and provide a statement
  5. The terms of use may be added and modified without notice
  6. You can view your order history by going to the my account page and by clicking on history
  7. 8. If your order is 150 or higher, you can choose the internal shipment company and pay the value of the shipment only upon receipt of the order and transfer the payment of the order on the bank
  8. 9. Shipment with Aramex or SMSA is a changeable according to the weight of the order and we will notify you if necessary
  9. The customer may not object to the invoice after one week from the date of shipment
  10. The customer is not entitled to obligate the Corporation to make any compensation upon the arrival of a broken or damaged product from the shipping companies.
  11. The customer has the right to inform us that there is a product with a manufacturing defect from the manufacturer within 14 days from the date of issuing the invoice and shipping
  12. 10 - For emergency, communicate on mobile: 0505534541 or work phone 0126500027
  13. Bank Details

Badaam Est

Rajhi Bank

IBAN: SA1180000158608010285575

15. Equipment and devices including heat presses Warranty 1 year free maintenance only does not include the replacement value of spare parts due to the consumption it to work

As for the CAMEO 3 warranty one year and spare parts are not available for it because the company does not provide any parts are replaced full device after check it.

SAWGRASS printers 1 year warranty and exclude warranty period from 3 to 7 days

Epson sublimation printers are not covered by the warranty