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Returns and Exchange

Returns and Exchange

1. To take advantage of the retrieval and replacement to provide good services, you must bring the original invoice

2. A return or replacement may be made if the item is the same as its original condition at the time of purchase and is encapsulated in the original packaging

3. Retrieval within 24 hours and replacement within 72 hours from the date of purchase

4. In the case of replacement with other materials and there is a difference, the price difference shall be restored in the same way as it was paid

5. If the customer is outside the Jeddah City, the application can be returned or replaced as follows

- If the order is incorrect, the Badaam Est will bear the freight costs of returning and sending the new order without any costs to the customer

- If the order is correct and at the request of the customer and wishes to retrieve or replace the order, the customer will bear all shipping costs from returning and retrieving the order as a maximum of 3 days from issuing the purchase date

6. Customer shall not be return or replace permanently open containers, materials used or items sold in meters

7. If the order is approved by one of the communication numbers shown, the above mentioned retrieval or replacement policy shall apply

8. The order will be shipped after the transfer payment within one day only, if the order in big quantities in a maximum of three days

9. If the order is canceled before the order is sent, the full amount will be refunded to the customer transfer account

  • Mobile or Watts: 966505534541

Telephone: 966126500027